What We Offer:

• Accreditation Support

• Behavior Support Consultation

• Benefits Analysis & Coordination

• Benefit Summary and Analysis Reports
• Social Security Work Incentive Planning
• Benefit Applications
• Benefit Technical Support

• Children Services

• Early Intervention Evaluations and Assessments
• Early Intervention Mentoring
• PLAY Project Services
• Development Specialist Substitute

• Customer Care Services

• Eligibility Determination

• Ohio Eligibility Determination Instrument (OEDI)
• Children’s Ohio Eligibility Determination Instrument (COEDI)

• Fiscal Operations

• Representative Payee for Social Security
• Authorized Representative for Jobs and Family Services
• Room and Board Contracting and Payments
• Payment Authorization for Waiver Services (PAWS)-Back up services

• Human Resources

• Human Rights Committee

• Investigative Agent

• Investigative Agent
• Unusual Incidents (UI)/Major Unusual Incident (MUI) Contact
• Investigative Agent backup

• Nursing

• Medication Administration-Certification and Recertification 1, 2, and 3
• CPR/First Aid
• Registered Nurse Quality Assessment Reviews

• Policy Library

• Provider Compliance Reviews (regular and special)

• Self-advocacy Development and Support

• Service and Support Administration (SSA) Support

• SSA Substitute
• SSA Basics
• Host Quarterly SSA Meetings

• Supported Decision Making Development and Support

• Technical Assistance and Consultation

• Trainings

• In-person Trainings on Current Topics
• On-Demand Online Training Library

What We Offer:

• Billing Support

• Certification Support

• Compliance

• Mock Compliance Review (requested)
• Provider documentation reviews

• Conflict Resolution

• Coordination of Employee Resource Networks (ERNs)

• Host Monthly Provider Meetings

• Technical Assistance and consultation

• Local Provider Meeting Representation

• Rule Interpretation and Guidance

• Provider certification

• Third Party assistance with Resolution of Conflicts

• Trainings

• DODD Annual Certification training
• MUI/UI and Health and Safety
• In-person Trainings on Current Topics

• Workforce Crisis

• DSP Recruitment and Retention
• DSP Workforce development

What We Offer:

• Benefit Analysis and Coordination

• Community Connections

• Consultant Program

• Project STIR (Steps Towards Independence and Responsibility)

• Self-Advocacy development

• Supported Decision Making

What We Offer:

• DEI initiatives

• Good Life Facilitator Gatherings/Meetings

• Northland Homes and Properties

• Public relations

• Special Olympics

• Trauma Informed Care

• Technology Resources & Support