Certified MUI (Major Unusual Incident ) Investigative Agents receive reports of abuse, neglect, misappropriation, or any other MUI as defined in state law regulation and County Board Policy. These incidents are investigated to ensure the health and welfare of the affected individual is protected. All MUI’s are reported to the Ohio Department of Developmental Disabilities. The MUI Investigative Agents work cooperatively with county boards of DD, providers, county children services boards, and law enforcement agencies to ensure that incidents are investigated per Ohio law, and mandated reporter requirements are met.

"Unusual incident" means an event or occurrence involving an individual that is not consistent with routine operations, policies and procedures, or the individual's care or individual service plan, but is also not a major unusual incident.

• All providers who are contracted, certified or licensed to serve persons with developmental disabilities are required to report MUIs/UIs to the county board

• All county board staff and department staff are also required to report MUIs/UIs

• Anyone paid to provide Medicaid waiver services must report MUIs/UIs

If this is not an emergency, click HERE to find your local MUI contact. 

If you have additional questions or concerns, please contact our Investigative Agents: