WE WILL PARTNER WITH YOU

Clearwater COG is committed to collaborating with our partners to enhance people’s lives and providers are an essential and integral part of the system. The COG provides support for certified agencies and independent providers in order to ensure their services are being delivered in the highest quality and in accordance with the mission of Clearwater COG. 

The COG provides support with certification and recertification, technical issues, billing and documentation, conflict resolution and more. Please reference the resources page for documentation samples, list of billing agents, and other general resources.

Please contact Rachael Benson if you have questions or need assistance: 

MUI/UI

Certified MUI (Major Unusual Incident ) Investigative Agents receive reports of abuse, neglect, misappropriation, or any other MUI as defined in state law regulation and County Board Policy. These incidents are investigated to ensure the health and welfare of the affected individual is protected.

"Unusual incident" means an event or occurrence involving an individual that is not consistent with routine operations, policies and procedures, or the individual's care or individual service plan, but is not a major unusual incident.

Please contact Nicole Powell with any questions you have:

PROVIDER COMPLIANCE

Clearwater COG conducts provider compliance reviews Medicaid waiver providers on behalf the COG’s seven County Boards of Developmental Disabilities. In order to ensure consistency, a standardized review process is used from the DODD Office of System Support and Standards (OSASS). We also conduct mock provider compliance reviews upon request.

QA MEDICATION AUDITS

In accordance with OAC 5123: 2-6-07 a Quality Assurance Registered Nurse (QARN) will complete a medication administration compliance review every three years for individuals who receive services from supported living providers, residential services in a setting of 4 or less in certified home and community-based service providers, and residential settings of 5 beds or less.

Please contact Stacy Adams with any questions you may have: